Navigazzjoni
RĠPD (GDPR) > Artikolu 28. Proċessur
Download PDF

Artikolu 28 RĠPD (GDPR). Proċessur

Article 28 GDPR. Processor

1. Fejn l-ipproċessar ikun ser isir f’isem kontrollur, il-kontrollur għandu juża biss proċessuri li jagħtu garanziji suffiċjenti biex jiġu implimentati miżuri tekniċi u organizzattivi xierqa b’tali mod li l-ipproċessar jissodisfa r-rekwiżiti ta’ dan ir-Regolament u jiżgura l-protezzjoni tad-drittijiet tas-suġġett tad-data.

1. Where processing is to be carried out on behalf of a controller, the controller shall use only processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of this Regulation and ensure the protection of the rights of the data subject.

2. Il-proċessur m’għandux jimpjega proċessur ieħor mingħajr l-awtorizzazzjoni bil-miktub, speċifika jew ġenerali, minn qabel tal-kontrollur. Fil-każ tal-awtorizzazzjoni ġenerali bil-miktub, il-proċessur għandu jgħarraf lill-kontrollur bi kwalunkwe intenzjoni ta’ tibdil rigward iż-żieda jew is-sostituzzjoni ta’ proċessuri oħrajn, biex b’hekk jagħti l-opportunità lill-kontrollur joġġezzjona għal tali bidliet.

2. The processor shall not engage another processor without prior specific or general written authorisation of the controller. In the case of general written authorisation, the processor shall inform the controller of any intended changes concerning the addition or replacement of other processors, thereby giving the controller the opportunity to object to such changes.

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII processors.

Here is the relevant paragraphs to article 28(2) GDPR:

8.5.6 Disclosure of subcontractors used to process PII

Control

The organization should disclose any use of subcontractors to process PII to the customer before use.

Implementation guidance

Provisions for the use of subcontractors to process PII should be included in the customer contract.

(EN) […]


to read the full text

3. L-ipproċessar minn proċessur għandu jkun regolat minn kuntratt jew att legali ieħor taħt il-liġi tal-Unjoni jew ta’ Stat Membru, li jorbot lill-proċessur fir-rigward tal-kontrollur, u li jistabbilixxi s-suġġett u t-tul tal-ipproċessar, in-natura u l-għan tal-ipproċessar, it-tip ta’ data personali u l-kategoriji tas-suġġetti tad-data u l-obbligi u d-drittijiet tal-kontrollur. Dak il-kuntratt jew att legali ieħor għandu jistipula, b’mod partikolari, li l-proċessur:

3. Processing by a processor shall be governed by a contract or other legal act under Union or Member State law, that is binding on the processor with regard to the controller and that sets out the subject-matter and duration of the processing, the nature and purpose of the processing, the type of personal data and categories of data subjects and the obligations and rights of the controller. That contract or other legal act shall stipulate, in particular, that the processor:

(a) jipproċessa d-data personali fil-każ biss ta’ istruzzjonijiet dokumentati mill-kontrollur, inkluż fir-rigward tat-trasferimenti tad-data personali lil pajjiż terz jew organizzazzjoni internazzjonali, ħlief jekk ikun obbligat jagħmel dan skont il-liġi tal-Unjoni jew ta’ Stat Membru li l-proċessur ikun soġġett għalih; f’dak il-każ, il-proċessur għandu jinforma lill-kontrollur b’dak ir-rekwiżit legali qabel l-ipproċessar, ħlief jekk dik il-liġi tipprojbixxi dik l-informazzjoni għal raġunijiet importanti ta’ interess pubbliku;

(a) processes the personal data only on documented instructions from the controller, including with regard to transfers of personal data to a third country or an international organisation, unless required to do so by Union or Member State law to which the processor is subject; in such a case, the processor shall inform the controller of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest;

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII processors.

Here is the relevant paragraph to article 28(3)(a) GDPR:

8.2.2 Organization’s purposes

Control

The organization should ensure that PII processed on behalf of a customer are only processed for the purposes expressed in the documented instructions of the customer.

Implementation guidance

The contract between the organization and the customer should include, but not be limited to, the objective and time frame to be achieved by the service.

(EN) […]


to read the full text

(b) jiżgura li l-persuni awtorizzati biex jipproċessaw id-data personali jkunu impenjaw ruħhom li jżommu l-kunfidenzjalità jew li jkunu taħt obbligu statutorju xieraq ta’ kunfidenzjalità;

(b) ensures that persons authorised to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality;

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added a requirement additional to ISO/IEC 27002, section 13.2.4.

Here is the relevant paragraph to article 28(3)(b) GDPR:

6.10.2.4 Confidentiality or non-disclosure agreements

Implementation guidance

The organization should ensure that individuals operating under its control with access to PII are subject to a confidentiality obligation. The confidentiality agreement, whether part of a contract or separate, should specify the length of time the obligations should be adhered to.

(EN) […]


to read the full text

(c) jieħu l-miżuri kollha mitluba skont l-Artikolu 32;

(c) takes all measures required pursuant to Article 32;

Testi relatati

(d) jirrispetta l-kundizzjonijiet imsemmija fil-paragrafi 2 u 4 għall-impjegar ta’ proċessur ieħor;

(d) respects the conditions referred to in paragraphs 2 and 4 for engaging another processor;

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII processors.

Here is the relevant paragraph to article 28(3)(d) GDPR:

8.5.7 Engagement of a subcontractor to process PII

Control

The organization should only engage a subcontractor to process PII according to the customer contract.

Implementation guidance

Where the organization subcontracts some or all of the processing of that PII to another organization, a written authorization from the customer is required prior to the PII processed by the subcontractor. This can be in the form of appropriate clauses in the customer contract, or can be a specific «one-off» agreement.

 

(EN) […]


to read the full text

(e) jieħu kont tan-natura tal-ipproċessar, jassisti lill-kontrollur permezz ta’ miżuri tekniċi u organizzattivi xierqa, sa fejn dan ikun possibbli, għat-twettiq tal-obbligu tal-kontrollur li jwieġeb għat-talbiet tal-eżerċitar tad-drittijiet tas-suġġett tad-data mniżżla fil-Kapitolu III;

(e) taking into account the nature of the processing, assists the controller by appropriate technical and organisational measures, insofar as this is possible, for the fulfilment of the controller’s obligation to respond to requests for exercising the data subject’s rights laid down in Chapter III;

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII processors.

Here is the relevant paragraph to article 28(3)(e) GDPR:

8.3.1 Obligations to PII principals

Control

The organization should provide the customer with the means to comply with its obligations related to PII principals.

Implementation guidance

A PII controller’s obligations can be defined by legislation, by regulation and/or by contract. These obligations can include matters where the customer uses the services of the organization for implementation of these obligations.

(EN) […]


to read the full text

(f) jassisti lill-kontrollur sabiex jassigura l-konformità mal-obbligi skont l-Artikoli 32 sa 36 waqt li titqies in-natura tal-ipproċessar u l-informazzjoni disponibbli lill-proċessur;

(f) assists the controller in ensuring compliance with the obligations pursuant to Articles 32 to 36 taking into account the nature of processing and the information available to the processor;

Testi relatati

(g) fuq l-għażla tal-kontrollur, iħassar jew jirritorna d-data personali kollha lill-kontrollur wara li jintemm il-forniment ta’ servizzi relatati mal-ipproċessar ta’ data, u jħassar il-kopji eżistenti sakemm il-liġi tal-Unjoni jew ta’ Stat Membru ma tirrikjedix li d-data personali tinħażen;

(g) at the choice of the controller, deletes or returns all the personal data to the controller after the end of the provision of services relating to processing, and deletes existing copies unless Union or Member State law requires storage of the personal data;

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII processors.

Here is the relevant paragraph to article 28(3)(g) GDPR:

8.4.2 Return, transfer or disposal of PII

Control

The organization should provide the ability to return, transfer and/or disposal of PII in a secure manner. It should also make its policy available to the customer.

Implementation guidance

At some point in time, PII can need to be disposed of in some manner. This can involve returning the PII to the customer, transferring it to another organization or to a PII controller (e.g. as a result of a merger), deleting or otherwise destroying it, de-identifying it or archiving it.

(EN) […]


to read the full text

(h) jagħmel disponibbli għall-kontrollur kull informazzjoni meħtieġa biex tintwera l-konformità mal-obbligi stabbiliti f’dan l-Artikolu u jippermetti u jikkontribwixxi għal verifiki, inklużi ispezzjonijiet imwettqa mill-kontrollur jew minn awditur ieħor li jkun ingħata l-mandat mill-kontrollur.

(h) makes available to the controller all information necessary to demonstrate compliance with the obligations laid down in this Article and allow for and contribute to audits, including inspections, conducted by the controller or another auditor mandated by the controller.

ISO 27701

Fir-rigward tal-punt (h) tal-ewwel subparagrafu, il-proċessur għandu minnufih jgħarraf lill-kontrollur jekk, fl-opinjoni tiegħu, istruzzjoni tikser dan ir-Regolament jew dispożizzjonijiet oħrajn tal-Unjoni jew ta’ Stat Membru dwar il-protezzjoni tad-data.

With regard to point (h) of the first subparagraph, the processor shall immediately inform the controller if, in its opinion, an instruction infringes this Regulation or other Union or Member State data protection provisions.

4. Fejn proċessur jimpjega proċessur ieħor biex iwettaq attivitajiet speċifiċi ta’ pproċessar f’isem il-kontrollur, l-istess obbligi ta’ protezzjoni tad-data kif jinsabu fil-kuntratt jew att legali ieħor bejn il-kontrollur u l-proċessur kif imsemmijin fil-paragrafu 3 għandhom jiġu imposti fuq dak il-proċessur l-ieħor permezz ta’ kuntratt jew att legali ieħor skont il-liġi tal-Unjoni jew ta’ Stat Membru, li b’mod partikolari jagħtu garanziji suffiċjenti biex jiġu implimentati miżuri tekniċi u organizzattivi xierqa b’tali mod li l-ipproċessar jissodisfa r-rekwiżiti ta’ dan ir-Regolament. Fejn dak il-proċessur l-ieħor jonqos milli jħares l-obbligi tiegħu għall-protezzjoni tad-data, il-proċessur inizjali għandu jibqa’ kompletament responsabbli quddiem il-kontrollur għat-twettiq tal-obbligi ta’ dak il-proċessur l-ieħor.

4. Where a processor engages another processor for carrying out specific processing activities on behalf of the controller, the same data protection obligations as set out in the contract or other legal act between the controller and the processor as referred to in paragraph 3 shall be imposed on that other processor by way of a contract or other legal act under Union or Member State law, in particular providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that the processing will meet the requirements of this Regulation. Where that other processor fails to fulfil its data protection obligations, the initial processor shall remain fully liable to the controller for the performance of that other processor’s obligations.

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII processors.

Here is the relevant paragraph to article 28(4) GDPR:

8.5.6 Disclosure of subcontractors used to process PII

Control

The organization should disclose any use of subcontractors to process PII to the customer before use.

Implementation guidance

Provisions for the use of subcontractors to process PII should be included in the customer contract.

(EN) […]


to read the full text

5. Il-konformità minn proċessur ma’ kodiċi ta’ kondotta approvat kif imsemmi fl- Artikolu 40 jew mekkaniżmu ta’ ċertifikazzjoni approvat kif imsemmi fl- Artikolu 42 jistgħu jintużaw bħala element li bih jintwerew il-garanziji suffiċjenti kif imsemmija fil-paragrafi 1 u 4 ta’dan l-Artikolu.

5. Adherence of a processor to an approved code of conduct as referred to in Article 40 or an approved certification mechanism as referred to in Article 42 may be used as an element by which to demonstrate sufficient guarantees as referred to in paragraphs 1 and 4 of this Article.

Testi relatati

6. Mingħajr preġudizzju għal kuntratt individwali bejn il-kontrollur u l-proċessur, il-kuntratt jew l-att legali l-ieħor imsemmi fil-paragrafu 3 u 4 ta’dan l-Artikolu jistgħu jkunu bbażati, b’mod sħiħ jew parzjalment, fuq klawżoli kuntrattwali standard imsemmija fil-paragrafi 7 u 8 ta’dan l-Artikolu inkluż meta jagħmlu parti minn ċertifikazzjoni mogħtija lill-kontrollur jew lill-proċessur skont l-Artikoli 42 u 43.

6. Without prejudice to an individual contract between the controller and the processor, the contract or the other legal act referred to in paragraphs 3 and 4 of this Article may be based, in whole or in part, on standard contractual clauses referred to in paragraphs 7 and 8 of this Article, including when they are part of a certification granted to the controller or processor pursuant to Articles 42 and 43.

Testi relatati

7. Il-Kummissjoni tista’ tistabbilixxi klawżoli kuntrattwali standard għal kwistjonijiet imsemmijin fil-paragrafu 3 u 4 ta’dan l-Artikolu u f’konformità mal-proċedura ta’ eżami msemmija fl-Artikolu 93(2).

7. The Commission may lay down standard contractual clauses for the matters referred to in paragraph 3 and 4 of this Article and in accordance with the examination procedure referred to in Article 93(2).

Testi relatati

8. Awtorità superviżorja tista’ tadotta klawżoli kuntrattwali standard għall-kwistjonijiet imsemmijin fil-paragrafu 3 u 4 ta’dan l-Artikolu u f’konformità mal-mekkaniżmu ta’ konsistenza msemmi fl-Artikolu 63.

8. A supervisory authority may adopt standard contractual clauses for the matters referred to in paragraph 3 and 4 of this Article and in accordance with the consistency mechanism referred to in Article 63.

Testi relatati

9. Il-kuntratt jew l-att legali ieħor imsemmi fil-paragrafi 3 u 4 għandu jkun bil-miktub, inkluż f’forma elettronika.

9. The contract or the other legal act referred to in paragraphs 3 and 4 shall be in writing, including in electronic form.

10. Mingħajr preġudizzju għall-Artikoli 82, 83 u 84, jekk proċessur jikser dan ir-Regolament billi jiddetermina l-għanijiet u l-mezzi tal-ipproċessar, il-proċessur għandu jitqies bħala kontrollur fir-rigward ta’ dak l-ipproċessar.

10. Without prejudice to Articles 82, 83 and 84, if a processor infringes this Regulation by determining the purposes and means of processing, the processor shall be considered to be a controller in respect of that processing.

Testi relatati
Kummentarju ISO 27701 Premessi Linji ta 'Gwida & Ġurisprudenza Ħalli kumment
Kummentarju

(EN) A processor is a person or an organization that processes personal data on behalf and under the authority of a controller [Articles 4(8) and 28(1)]. The term used in the English text of the General Data Protection Regulation (GDPR) remains difficult to apprehend by a non-legal audience, so it is useful to turn to other linguistic versions for a better understanding.

(EN) […]


to read the full text

(EN) Author
Louis-Philippe Gratton
(EN) Louis-Philippe Gratton PhD, LLM
(EN) Privacy Expert
ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added a requirement additional to ISO/IEC 27001, section 4.1.

Here is the relevant paragraph to articles 28(5), 28(6), and 28(10) GDPR:

5.2.1 Understanding the organization and its context

The organization shall include among its interested parties (see ISO/IEC 27001:2013, 4.2), those parties having interests or responsibilities associated with the processing of PII, including the PII principals.

(EN) […]


to read the full text

Premessi

(81) Sabiex tiġi żgurata l-konformità mar-rekwiżiti ta' dan ir-Regolament fir-rigward tal-ipproċessar li għandu jitwettaq mill-proċessur f'isem il-kontrollur, meta jafda proċessur bl-attivitajiet tal-ipproċessar, il-kontrollur għandu juża biss proċessuri li jipprovdu garanziji suffiċjenti, b'mod partikolari f'termini ta' għarfien espert, affidabbiltà u riżorsi, għall-implimentazzjoni ta' miżuri tekniċi u ta' organizzazzjoni li jissodisfaw ir-rekwiżiti ta' dan ir-Regolament, inkluż għas-sigurtà tal-ipproċessar. Il-konformità tal-proċessur ma' kodiċi ta' kondotta approvat jew mekkaniżmu ta' ċertifikazzjoni approvat tista' tintuża bħala element li bih tintwera l-konformità mal-obbligi tal-kontrollur. It-twettiq tal-ipproċessar minn proċessur għandu jkun regolat minn kuntratt jew att legali ieħor taħt il-liġi tal-Unjoni jew ta' Stat Membru, li jorbot lill-proċessur mal-kontrollur, li jistabbilixxi s-suġġett u t-tul tal-ipproċessar, in-natura u l-finijiet tal-ipproċessar, it-tip ta' data personali u l-kategoriji tas-suġġetti tad-data, filwaqt li jitqiesu l-kompiti u r-responsabbiltajiet speċifiċi tal-proċessur fil-kuntest tal-ipproċessar li għandu jitwettaq u r-riskju għad-drittijiet u l-libertajiet tas-suġġett tad-data. Il-kontrollur u l-proċessur jistgħu jagħżlu li jużaw kuntratt individwali jew klawżoli kuntrattwali standard li jiġu adottati jew b'mod dirett mill-Kummissjoni jew minn awtorità superviżorja f'konformità mal-mekkaniżmu ta' konsistenza u wara adottati mill-Kummissjoni. Wara t-tlestija tal-ipproċessar f'isem il-kontrollur, il-proċessur għandu, fuq għażla tal-kontrollur, jirritorna jew iħassar id-data personali, sakemm ma jkunx hemm rekwiżit li tinħażen id-data personali taħt il-liġi tal-Unjoni jew ta' Stat Membru li għaliha jkun soġġett il-proċessur.

(81) To ensure compliance with the requirements of this Regulation in respect of the processing to be carried out by the processor on behalf of the controller, when entrusting a processor with processing activities, the controller should use only processors providing sufficient guarantees, in particular in terms of expert knowledge, reliability and resources, to implement technical and organisational measures which will meet the requirements of this Regulation, including for the security of processing. The adherence of the processor to an approved code of conduct or an approved certification mechanism may be used as an element to demonstrate compliance with the obligations of the controller. The carrying-out of processing by a processor should be governed by a contract or other legal act under Union or Member State law, binding the processor to the controller, setting out the subject-matter and duration of the processing, the nature and purposes of the processing, the type of personal data and categories of data subjects, taking into account the specific tasks and responsibilities of the processor in the context of the processing to be carried out and the risk to the rights and freedoms of the data subject. The controller and processor may choose to use an individual contract or standard contractual clauses which are adopted either directly by the Commission or by a supervisory authority in accordance with the consistency mechanism and then adopted by the Commission. After the completion of the processing on behalf of the controller, the processor should, at the choice of the controller, return or delete the personal data, unless there is a requirement to store the personal data under Union or Member State law to which the processor is subject.

Linji ta 'Gwida & Ġurisprudenza Ħalli kumment
[js-disqus]