(EN) The right to data portability is presented primarily as a way to support “user choice, user control, and user empowerment” (Guidelines on the Right to Data Portability), as it aims at reinforcing an individual’s control over her/his personal information (recital 68). Data portability allows users to receive a copy of their personal data and can be seen in that sense as an extension of the right of access (article 15). It can also help them to switch services without losing their data, enabling users to transfer their information from one service to a potentially better one.

(EN)

Data Subject Request Letter Sample

Concern: Exercise my right to data portability

Dear Madam, Dear Sir,

I would like to exercise my right to data portability under Article 20 of the General Data Protection Regulation (GDPR)…

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraph to article 20 GDPR:

7.3.8 Providing copy of PII processed

Control

The organization should be able to provide a copy of the PII that is processed when requested by the PII principal.

Implementation guidance

The organization should provide a copy of the PII that is processed in a structured, commonly used, format accessible by the PII principal.