Artigo 32.o 📖 RGPD (GDPR). Segurança do tratamento

Artigo 32.o RGPD (GDPR). Segurança do tratamento

Article 32 GDPR. Security of processing

1. Tendo em conta as técnicas mais avançadas, os custos de aplicação e a natureza, o âmbito, o contexto e as finalidades do tratamento, bem como os riscos, de probabilidade e gravidade variável, para os direitos e liberdades das pessoas singulares, o responsável pelo tratamento e o subcontratante aplicam as medidas técnicas e organizativas adequadas para assegurar um nível de segurança adequado ao risco, incluindo, consoante o que for adequado:

1. Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the controller and the processor shall implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:

Lei de Diretrizes & Case Textos ligados

Lei de Diretrizes & Case

(EN)

Documents

EDPB, Guidelines 3/2019 on Processing of Personal Data through Video Devices (2020).

Textos ligados

Guidelines 4/2019 on Article 25 Data Protection by Design and by Default Version 2.0.

2.1.3.1 “state of the art”

18. The concept of “state of the art” is present in various EU acquis, e.g. environmental protection and product safety. In the GDPR, reference to the “state of the art” [8] is made not only in Article 32, for security measures,[9][10] but also in Article 25, thus extending this benchmark to all technical and organisational measures embedded in the processing.

_{[8] See German Federal Constitutional Court’s “Kalkar” decision in 1978: https://germanlawarchive.iuscomp.org/?p=67 may provide the foundation for a methodology for an objective definition of the concept. On that basis, the “state of the art” technology level would be identified between the “existing scientific knowledge and research” technology level and the more established “generally accepted rules of technology”. The “state of the art” can hence be identified as the technology level of a service or technology or product that exists in the market and is most effective in achieving the objectives identified.}

_{[9] https://www.enisa.europa.eu/news/enisa-news/what-is-state-of-the-art-in-it-security}

_{[10] www.teletrust.de/en/publikationen/broschueren/state-of-the-art-in-it-security/}

19. In the context of Article 25, the reference to “state of the art” imposes an obligation on controllers, when determining the appropriate technical and organisational measures, to take account of the current progress in technology that is available in the market. The requirement is for controllers to have knowledge of, and stay up to date on technological advances; how technology can present data protection risks or opportunities to the processing operation; and how to implement and update the measures and safeguards that secure effective implementation of the principles and rights of data subjects taking into account the evolving technological landscape.

20. The “state of the art” is a dynamic concept that cannot be statically defined at a fixed point in time, but should be assessed continuously in the context of technological progress. In the face of technological advancements, a controller could find that a measure that once provided an adequate level of protection no longer does. Neglecting to keep up to date with technological changes could therefore result in a lack of compliance with Article 25.

21. The “state of the art” criterion does not only apply to technological measures, but also to organisational ones. Lack of appropriate organisational measures can lower or even completely undermine the effectiveness of a chosen technology. Examples of organisational measures can be adoption of internal policies; up-to date training on technology, security and data protection; and IT security governance and management policies.

22. Existing and recognized frameworks, standards, certifications, codes of conduct, etc. in different fields may play a role in indicating the current “state of the art” within the given field of use. Where such standards exist and provide a high level of protection for the data subject in compliance with – or go beyond – legal requirements, controllers should take them into account in the design and implementation of data protection measures.

a) A pseudonimização e a cifragem dos dados pessoais;

(a) the pseudonymisation and encryption of personal data;

ISO 27701 Lei de Diretrizes & Case

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraph to article 32(1)(a) GDPR:

7.4.5 PII de-identification and deletion at the end of processing

Control

The organization should either delete PII or render it in a form which does not permit identification or re-identification of PII principals, as soon as the original PII is no longer necessary for the identified purpose(s).

Implementation guidance

The organization should have mechanisms to erase the PII when no further processing is anticipated.

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(EN) Spanish data protection authority (AEPD), Introduction to the hash function as a personal data pseudonymisation technique (2019).

b) A capacidade de assegurar a confidencialidade, integridade, disponibilidade e resiliência permanentes dos sistemas e dos serviços de tratamento;

(b) the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added a requirement additional to ISO/IEC 27001, section 6.1.2.

Here is the relevant paragraphs to article 32(1)(b) GDPR:

5.4.1.2 Information security risk assessment

6.1.2 c) 1) is refined as follows:

The organization shall apply the information security risk assessment process to identify risks associated with the loss of confidentiality, integrity and availability, within the scope of the PIMS.

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c) A capacidade de restabelecer a disponibilidade e o acesso aos dados pessoais de forma atempada no caso de um incidente físico ou técnico;

(c) the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident;

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added a requirement additional to ISO/IEC 27002, section 12.3.1.

Here is the relevant paragraphs to article 32(1)(c) GDPR:

6.9.3.1 Information backup

Implementation guidance

The organization should have a policy which addresses the requirements for backup, recovery and restoration of PII (which can be part of an overall information backup policy) and any further requirements (e.g. contractual and/or legal requirements) for the erasure of PII contained in information held for backup requirements.

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d) Um processo para testar, apreciar e avaliar regularmente a eficácia das medidas técnicas e organizativas para garantir a segurança do tratamento.

(d) a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added a requirement additional to ISO/IEC 27002, section 18.2.1.

Here is the relevant paragraphs to article 32(1)(d) GDPR:

6.15.2.1 Independent review of information security

Implementation guidance

Where an organization is acting as a PII processor, and where individual customer audits are impractical or can increase risks to security, the organization should make available to customers, prior to entering into, and for the duration of, a contract, independent evidence that information security is implemented and operated in accordance with the organization’s policies and procedures.

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2. Ao avaliar o nível de segurança adequado, devem ser tidos em conta, designadamente, os riscos apresentados pelo tratamento, em particular devido à destruição, perda e alteração acidentais ou ilícitas, e à divulgação ou ao acesso não autorizados, de dados pessoais transmitidos, conservados ou sujeitos a qualquer outro tipo de tratamento.

2. In assessing the appropriate level of security account shall be taken in particular of the risks that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed.

ISO 27701 Considerandos

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added a requirement additional to ISO/IEC 27001, section 4.3.

Here is the relevant paragraphs to article 32(2) GDPR:

5.2.3 Determining the scope of the information security management system

When determining the scope of the PIMS, the organization shall include the processing of PII.

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Considerandos

(83) A fim de preservar a segurança e evitar o tratamento em violação do presente regulamento, o responsável pelo tratamento, ou o subcontratante, deverá avaliar os riscos que o tratamento implica e aplicar medidas que os atenuem, como a cifragem. Essas medidas deverão assegurar um nível de segurança adequado, nomeadamente a confidencialidade, tendo em conta as técnicas mais avançadas e os custos da sua aplicação em função dos riscos e da natureza dos dados pessoais a proteger. Ao avaliar os riscos para a segurança dos dados, deverão ser tidos em conta os riscos apresentados pelo tratamento dos dados pessoais, tais como a destruição, perda e alteração acidentais ou ilícitas, e a divulgação ou o acesso não autorizados a dados pessoais transmitidos, conservados ou sujeitos a qualquer outro tipo de tratamento, riscos esses que podem dar azo, em particular, a danos físicos, materiais ou imateriais.

(83) In order to maintain security and to prevent processing in infringement of this Regulation, the controller or processor should evaluate the risks inherent in the processing and implement measures to mitigate those risks, such as encryption. Those measures should ensure an appropriate level of security, including confidentiality, taking into account the state of the art and the costs of implementation in relation to the risks and the nature of the personal data to be protected. In assessing data security risk, consideration should be given to the risks that are presented by personal data processing, such as accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed which may in particular lead to physical, material or non-material damage.

3. O cumprimento de um código de conduta aprovado conforme referido no artigo 40.o ou de um procedimento de certificação aprovado conforme referido no artigo 42.o pode ser utilizado como elemento para demonstrar o cumprimento das obrigações estabelecidas no n.o 1 do presente artigo.

3. Adherence to an approved code of conduct as referred to in Article 40 or an approved certification mechanism as referred to in Article 42 may be used as an element by which to demonstrate compliance with the requirements set out in paragraph 1 of this Article.

ISO 27701 Textos ligados

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added a requirement additional to ISO/IEC 27001, section 4.1.

Here is the relevant paragraph to article 32(3) GDPR:

5.2.1 Understanding the organization and its context

The organization shall include among its interested parties (see ISO/IEC 27001:2013, 4.2), those parties having interests or responsibilities associated with the processing of PII, including the PII principals.

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Textos ligados

Artigo 40.o RGPD (GDPR). Códigos de conduta

Article 40 GDPR. Codes of conduct

Artigo 42.o RGPD (GDPR). Certificação

Article 42 GDPR. Certification

4. O responsável pelo tratamento e o subcontratante tomam medidas para assegurar que qualquer pessoa singular que, agindo sob a autoridade do responsável pelo tratamento ou do subcontratante, tenha acesso a dados pessoais, só procede ao seu tratamento mediante instruções do responsável pelo tratamento, exceto se tal lhe for exigido pelo direito da União ou de um Estado-Membro.

4. The controller and processor shall take steps to ensure that any natural person acting under the authority of the controller or the processor who has access to personal data does not process them except on instructions from the controller, unless he or she is required to do so by Union or Member State law.

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraph to article 32(4) GDPR:

7.2.1 Identify and document purpose

Control

The organization should identify and document the specific purposes for which the PII will be processed.

Implementation guidance

The organization should ensure that PII principals understand the purpose for which their PII is processed. It is the responsibility of the organization to clearly document and communicate this to PII principals.

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Regulamento Geral sobre a Proteção de Dados (RGPD, GDPR)

General Data Protection Regulation (EU GDPR)

The latest consolidated version of the Regulation with corrections by Corrigendum, OJ L 127, 23.5.2018, p. 2 ((EU) 2016/679). Source: EUR-lex.

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Considerandos

(74) Deverá ser consagrada a responsabilidade do responsável por qualquer tratamento de dados pessoais realizado por este ou por sua conta. Em especial, o responsável pelo tratamento deverá ficar obrigado a executar as medidas que forem adequadas e eficazes e ser capaz de comprovar que as atividades de tratamento são efetuadas em conformidade com o presente regulamento, incluindo a eficácia das medidas. Essas medidas deverão ter em conta a natureza, o âmbito, o contexto e as finalidades do tratamento dos dados, bem como o risco que possa implicar para os direitos e liberdades das pessoas singulares.

(74) The responsibility and liability of the controller for any processing of personal data carried out by the controller or on the controller's behalf should be established. In particular, the controller should be obliged to implement appropriate and effective measures and be able to demonstrate the compliance of processing activities with this Regulation, including the effectiveness of the measures. Those measures should take into account the nature, scope, context and purposes of the processing and the risk to the rights and freedoms of natural persons.

(75) O risco para os direitos e liberdades das pessoas singulares, cuja probabilidade e gravidade podem ser variáveis, poderá resultar de operações de tratamento de dados pessoais suscetíveis de causar danos físicos, materiais ou imateriais, em especial quando o tratamento possa dar origem à discriminação, à usurpação ou roubo da identidade, a perdas financeiras, prejuízos para a reputação, perdas de confidencialidade de dados pessoais protegidos por sigilo profissional, à inversão não autorizada da pseudonimização, ou a quaisquer outros prejuízos importantes de natureza económica ou social; quando os titulares dos dados possam ficar privados dos seus direitos e liberdades ou impedidos do exercício do controlo sobre os respetivos dados pessoais; quando forem tratados dados pessoais que revelem a origem racial ou étnica, as opiniões políticas, as convicções religiosas ou filosóficas e a filiação sindical, bem como dados genéticos ou dados relativos à saúde ou à vida sexual ou a condenações penais e infrações ou medidas de segurança conexas; quando forem avaliados aspetos de natureza pessoal, em particular análises ou previsões de aspetos que digam respeito ao desempenho no trabalho, à situação económica, à saúde, às preferências ou interesses pessoais, à fiabilidade ou comportamento e à localização ou às deslocações das pessoas, a fim de definir ou fazer uso de perfis; quando forem tratados dados relativos a pessoas singulares vulneráveis, em particular crianças; ou quando o tratamento incidir sobre uma grande quantidade de dados pessoais e afetar um grande número de titulares de dados.

(75) The risk to the rights and freedoms of natural persons, of varying likelihood and severity, may result from personal data processing which could lead to physical, material or non-material damage, in particular: where the processing may give rise to discrimination, identity theft or fraud, financial loss, damage to the reputation, loss of confidentiality of personal data protected by professional secrecy, unauthorised reversal of pseudonymisation, or any other significant economic or social disadvantage; where data subjects might be deprived of their rights and freedoms or prevented from exercising control over their personal data; where personal data are processed which reveal racial or ethnic origin, political opinions, religion or philosophical beliefs, trade union membership, and the processing of genetic data, data concerning health or data concerning sex life or criminal convictions and offences or related security measures; where personal aspects are evaluated, in particular analysing or predicting aspects concerning performance at work, economic situation, health, personal preferences or interests, reliability or behaviour, location or movements, in order to create or use personal profiles; where personal data of vulnerable natural persons, in particular of children, are processed; or where processing involves a large amount of personal data and affects a large number of data subjects.

(76) A probabilidade e a gravidade dos riscos para os direitos e liberdades do titular dos dados deverá ser determinada por referência à natureza, âmbito, contexto e finalidades do tratamento de dados. Os riscos deverão ser aferidos com base numa avaliação objetiva, que determine se as operações de tratamento de dados implicam risco ou risco elevado.

(76) The likelihood and severity of the risk to the rights and freedoms of the data subject should be determined by reference to the nature, scope, context and purposes of the processing. Risk should be evaluated on the basis of an objective assessment, by which it is established whether data processing operations involve a risk or a high risk.

(77) As orientações sobre a execução de medidas adequadas e sobre a comprovação de conformidade pelos responsáveis pelo tratamento ou subcontratantes, em especial no que diz respeito à identificação dos riscos relacionados com o tratamento, à sua avaliação em termos de origem, natureza, probabilidade e gravidade, bem como à identificação das melhores práticas para a atenuação dos riscos, poderão ser obtidas nomeadamente recorrendo a códigos de conduta aprovados, a certificações aprovadas, às orientações fornecidas pelo Comité ou às indicações fornecidas por um encarregado da proteção de dados. O Comité poderá emitir igualmente orientações sobre operações de tratamento de dados que não sejam suscetíveis de resultar num elevado risco para os direitos e liberdades das pessoas singulares e indicar quais as medidas adequadas em tais casos para diminuir esse risco.

(77) Guidance on the implementation of appropriate measures and on the demonstration of compliance by the controller or the processor, especially as regards the identification of the risk related to the processing, their assessment in terms of origin, nature, likelihood and severity, and the identification of best practices to mitigate the risk, could be provided in particular by means of approved codes of conduct, approved certifications, guidelines provided by the Board or indications provided by a data protection officer. The Board may also issue guidelines on processing operations that are considered to be unlikely to result in a high risk to the rights and freedoms of natural persons and indicate what measures may be sufficient in such cases to address such risk.

Lei de Diretrizes & Case

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Document

Working Party 29, Opinion 2/2006 on privacy issues related to the provision of email screening services (2006).

CNIL (France): CNIL Guide. Security of Personal Data (2018).

Data Protection Commission (Ireland): Guidance for Controllers on Data Security (2020).

IT Security Association Germany (TeleTrusT) , Guideline “State of the Art”. Technical and organisational measures (2020).

EDPB, Guidelines on the use of location data and contact tracing tools in the context of the COVID-19 outbreak (2020).

EDPB, Guidelines 3/2020 on the Processing of Data Concerning Health for the Purpose of Scientific Research in the Context of the Covid-19 Outbreak (2020).

EDPB, Guidelines 3/2019 on Processing of Personal Data through Video Devices (2020).

Information Commissioner’s Office (ICO, Great Britain), Right of Access (2020).

DPC (Ireland), Guidance for Individuals who Accidentally Receive Personal data (2020).

Case Law

CJEU, Worten – Equipamentos para o Lar SA/Autoridade para as condições de trabalho, C-342-12 (2013).

ICO, Ticketmaster UK Limited (Penalty Notice) (2020).

The ICO found that the company failed to put appropriate security measures in place to prevent a cyber-attack on a chat-bot installed on its online payment page.

The ICO found that Ticketmaster failed to:

Assess the risks of using a chat-bot on its payment page

Identify and implement appropriate security measures to negate the risks

Identify the source of suggested fraudulent activity in a timely manner

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Artigo 31.o. Cooperação com a autoridade de controlo

Artigo 33.o. Notificação de uma violação de dados pessoais à autoridade de controlo