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GDPR > Article 14. Information to be provided where personal data have not been obtained from the data subject
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Article 14 GDPR. Information to be provided where personal data have not been obtained from the data subject

1. Where personal data have not been obtained from the data subject, the controller shall provide the data subject with the following information:

(a) the identity and the contact details of the controller and, where applicable, of the controller’s representative;

(b) the contact details of the data protection officer, where applicable;

(c) the purposes of the processing for which the personal data are intended as well as the legal basis for the processing;

(d) the categories of personal data concerned;

(e) the recipients or categories of recipients of the personal data, if any;

(f) where applicable, that the controller intends to transfer personal data to a recipient in a third country or international organisation and the existence or absence of an adequacy decision by the Commission, or in the case of transfers referred to in Article 46 or 47, or the second subparagraph of Article 49(1), reference to the appropriate or suitable safeguards and the means to obtain a copy of them or where they have been made available.

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2. In addition to the information referred to in paragraph 1, the controller shall provide the data subject with the following information necessary to ensure fair and transparent processing in respect of the data subject:

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(a) the period for which the personal data will be stored, or if that is not possible, the criteria used to determine that period;

ISO 27701

ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraph to article 14(2)(a) GDPR:

7.4.7 Retention

Control

The organization should not retain PII for longer than is necessary for the purposes for which the PII is processed.

Implementation guidance

The organization should develop and maintain retention schedules for information it retains, taking into account the requirement to retain PII for no longer than is necessary.

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(b) where the processing is based on point (f) of Article 6(1), the legitimate interests pursued by the controller or by a third party;

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(c) the existence of the right to request from the controller access to and rectification or erasure of personal data or restriction of processing concerning the data subject and to object to processing as well as the right to data portability;

ISO 27701

ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraphs to article 14(2)(c) GDPR:

7.3.5 Providing mechanism to object to PII processing

Control

The organization should provide a mechanism for PII principals to object to the processing of their PII.

Implementation guidance

Some jurisdictions provide PII principals with a right to object to the processing of their PII.

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(d) where processing is based on point (a) of Article 6(1) or point (a) of Article 9(2), the existence of the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;

ISO 27701

ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraph to article 14(2)(d) GDPR:

7.3.4 Providing mechanism to modify or withdraw consent

Control

The organization should provide a mechanism for PII principals to modify or withdraw their consent.

Implementation guidance

The organization should inform PII principals of their rights related to withdrawing consent (which may vary by jurisdiction) at any time, and provide the mechanism to do so.

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(e) the right to lodge a complaint with a supervisory authority;

(f) from which source the personal data originate, and if applicable, whether it came from publicly accessible sources;

(g) the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

ISO 27701

ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraph to article 14(2)(g) GDPR:

7.3.10 Automated decision making

Control

The organization should identify and address obligations, including legal obligations, to the PII principals resulting from decisions made by the organization which are related to the PII principal based solely on automated processing of PII.

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Related

3. The controller shall provide the information referred to in paragraphs 1 and 2:

(a) within a reasonable period after obtaining the personal data, but at the latest within one month, having regard to the specific circumstances in which the personal data are processed;

(b) if the personal data are to be used for communication with the data subject, at the latest at the time of the first communication to that data subject; or

(c) if a disclosure to another recipient is envisaged, at the latest when the personal data are first disclosed.

4. Where the controller intends to further process the personal data for a purpose other than that for which the personal data were obtained, the controller shall provide the data subject prior to that further processing with information on that other purpose and with any relevant further information as referred to in paragraph 2.

5. Paragraphs 1 to 4 shall not apply where and insofar as:

(a) the data subject already has the information;

(b) the provision of such information proves impossible or would involve a disproportionate effort, in particular for processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, subject to the conditions and safeguards referred to in Article 89(1) or in so far as the obligation referred to in paragraph 1 of this Article is likely to render impossible or seriously impair the achievement of the objectives of that processing. In such cases the controller shall take appropriate measures to protect the data subject’s rights and freedoms and legitimate interests, including making the information publicly available;

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(c) obtaining or disclosure is expressly laid down by Union or Member State law to which the controller is subject and which provides appropriate measures to protect the data subject’s legitimate interests; or

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(d) where the personal data must remain confidential subject to an obligation of professional secrecy regulated by Union or Member State law, including a statutory obligation of secrecy.

Expert commentary ISO 27701 Guidelines & Case Law Leave a comment
Expert commentary

To facilitate the work of our consultants, we have collected all the requirements and information that have to be mentioned and created a convenient checklist. Next to each paragraph, we have placed links to specific GDPR articles and guidelines. We grouped all the information into 7 sections:

  • Controller’s identity
  • Purpose and lawful basis for processing
  • Personal data
  • Transfers of data to third countries
  • Rights
  • Changes (in privacy notices)
  • Form (of information provided)

It looks like this:

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Author
Siarhei Varankevich CIPP/E, CIPM, MBA, FIP
FIP_IAPP
Co-Founder & CEO of Data Privacy Office LLC. Data Protection Trainer and Principal Consultant

Data Subject Request Letter Sample

Concern: Request of information regarding my personal data

Dear Madam, Dear Sir,

I have a right to be informed, under Article 14 of the General Data Protection Regulation (GDPR), about personal data concerning me that you are processing and that you obtained from any other sources than me…

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Author
Louis-Philippe Gratton
Louis-Philippe Gratton PhD, LLM
Privacy Expert
ISO 27701

ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraph to article 14 GDPR:

7.3.2 Determining information for PII principals

Control

The organization should determine and document the information to be provided to PII principals regarding the processing of their PII and the timing of such a provision.

Implementation guidance

The organization should determine the legal, regulatory and/or business requirements for when information is to be provided to the PII principal (e.g. prior to processing, within a certain time from when it is requested, etc.) and for the type of information to be provided.

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Guidelines & Case Law Leave a comment