Version 1.0. Effective Oct 20, 2020
At DPO Europe GmbH we handle your data so that neither we nor anyone else can use them to harm your interests and rights, such as your right to privacy. We attach great importance to it as experts and opinion leaders in the field of personal data protection.
This privacy notice aims to give you information on how your personal data is processed by DPO Europe GmbH. In this notice, we refer to ourselves as ‘we’, ‘us’ and ‘our’.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact us using:
We act as the controller of your personal data, as we independently decide for what purposes we need them and choose services and tools for their processing.
Purpose | Legal ground | Data | Storage period |
To offer a service to a customer based on services she/he previously purchased | Legitimate interest to develop our business and satisfy our clients’ needs | Name, Company name, Information about the service you ordered | 2 years after your last communication with our company, unless you have objected to such processing |
To provide requested services or answer questions | Contract | Email address, Secret question, Password, Other information that we got from you | 6 months after providing the service and, if a contract is concluded, for the period prescribed by law |
To help spam detection | Legitimate interest to properly defend ourselves, be able to personalise and optimise our offers and websites for their improvement, and ensure the surveillance of our establishments, security and the regularity of our goods and services | IP address, Browser user agent string, Data shown in the comments form | 18 months |
To manage and optimize customer experience by improving our knowledge of our customers | Legitimate interest to improve the quality of our goods and services | Name, Email address, Browser information | 14 months |
To adapt the learning environment to the client’s needs | Legitimate interest to improve the quality of our goods and services | Contact information, Results of your online test | 2 weeks |
Process |
Data source |
To offer a service to a customer based on services she/he previously purchased | We may obtain personal data directly from you. |
To provide requested services or answer questions | We may obtain personal data directly from you. |
To help spam detection | Your internet browser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) automatically transmits some information to us every time you access content on one of our internet domains. Examples of such information include the URL of the particular Web page you visited, the IP (Internet Protocol) address of the computer you are using, or the browser version that you are using to access the website. |
To manage and optimize customer experience by improving our knowledge of our customers |
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To adapt the learning environment to the client’s needs | We may obtain personal data directly from you. |
We neither use automated decision-making nor your personal data to automatically assess aspects of your personality (automated profiling).
Access, correct or delete
You have the right to access, correct, or delete your personal data and the right to restrict their processing, as well as the right to data portability.
Withdraw consent
If we process your data based on your consent, you have the right to withdraw your consent at any time. If you would like to exercise your right to withdraw your consent, please contact us.
Complaint
In accordance with Art. 77 GDPR, you, as a data subject, have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or where an alleged infringement of the GDPR has taken place.
If you have any questions about the protection of your personal data, you can contact us by using our contact details on the Contact page.