Člen 34 📖 SUVP (GDPR). Sporočilo posamezniku, na katerega se nanašajo osebni podatki, o kršitvi varstva osebnih podatkov

Člen 34 SUVP (GDPR). Sporočilo posamezniku, na katerega se nanašajo osebni podatki, o kršitvi varstva osebnih podatkov

Article 34 GDPR. Communication of a personal data breach to the data subject

1. Kadar je verjetno, da kršitev varstva osebnih podatkov povzroči veliko tveganje za pravice in svoboščine posameznikov, upravljavec brez nepotrebnega odlašanja sporoči posamezniku, na katerega se nanašajo osebni podatki, da je prišlo do kršitve varstva osebnih podatkov.

1. When the personal data breach is likely to result in a high risk to the rights and freedoms of natural persons, the controller shall communicate the personal data breach to the data subject without undue delay.

2. V sporočilo posamezniku, na katerega se nanašajo osebni podatki, iz odstavka 1 tega člena je v jasnem in preprostem jeziku opisana vrsta kršitve varstva osebnih podatkov ter so vsebovane vsaj informacije in ukrepe iz točk (b), (c) in (d) člena 33(3).

2. The communication to the data subject referred to in paragraph 1 of this Article shall describe in clear and plain language the nature of the personal data breach and contain at least the information and measures referred to in points (b), (c) and (d) of Article 33(3).

Povezana besedila

Člen 33 SUVP (GDPR). Uradno obvestilo nadzornemu organu o kršitvi varstva osebnih podatkov

Article 33 GDPR. Notification of a personal data breach to the supervisory authority

1. V primeru kršitve varstva osebnih podatkov upravljavec brez nepotrebnega odlašanja, po možnosti pa najpozneje v 72 urah po seznanitvi s kršitvijo, o njej uradno obvesti pristojni nadzorni organ v skladu s členom 55, razen če ni verjetno, da bi bile s kršitvijo varstva osebnih podatkov ogrožene pravice in svoboščine posameznikov. Kadar uradno obvestilo nadzornemu organu ni podano v 72 urah, se mu priloži navedbo razlogov za zamudo.

1. In the case of a personal data breach, the controller shall without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify the personal data breach to the supervisory authority competent in accordance with Article 55, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. Where the notification to the supervisory authority is not made within 72 hours, it shall be accompanied by reasons for the delay.

[…]

3. Uradno obvestilo iz odstavka 1 vsebuje vsaj:

3. The notification referred to in paragraph 1 shall at least:

[…]

(b) sporočilo o imenu in kontaktnih podatkih pooblaščene osebe za varstvo podatkov ali druge kontaktne točke, pri kateri je mogoče pridobiti več informacij;

(b) communicate the name and contact details of the data protection officer or other contact point where more information can be obtained;

(c) opis verjetnih posledic kršitve varstva osebnih podatkov;

(c) describe the likely consequences of the personal data breach;

(d) opis ukrepov, ki jih upravljavec sprejme ali katerih sprejetje predlaga za obravnavanje kršitve varstva osebnih podatkov, pa tudi ukrepov za ublažitev morebitnih škodljivih učinkov kršitve, če je to ustrezno.

(d) describe the measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects.

Article 29 Working Party Guidelines on transparency under Regulation 2016/679

“Clear and plain language”

With written information (and where written information is delivered orally, or by audio/ audiovisual methods, including for vision-impaired data subjects), best practices for clear writing should be followed.11 A similar language requirement (for “plain, intelligible language”) has previously been used by the EU legislator12 and is also explicitly referred to in the context of consent in Recital 42 of the GDPR13. The requirement for clear and plain language means that information should be provided in as simple a manner as possible, avoiding complex sentence and language structures. The information should be concrete and definitive; it should not be phrased in abstract or ambivalent terms or leave room for different interpretations. In particular the purposes of, and legal basis for, processing the personal data should be clear.

3. Sporočilo posamezniku, na katerega se nanašajo osebni podatki, iz odstavka 1 ni potrebno, če je izpolnjen kateri koli izmed naslednjih pogojev:

3. The communication to the data subject referred to in paragraph 1 shall not be required if any of the following conditions are met:

(a) upravljavec je izvedel ustrezne tehnične in organizacijske zaščitne ukrepe in so bili ti ukrepi uporabljeni za osebne podatke, v zvezi s katerimi je bila storjena kršitev varstva, zlasti ukrepe, na podlagi katerih postanejo osebni podatki nerazumljivi vsem, ki niso pooblaščeni za dostop do njih, kot je šifriranje;

(a) the controller has implemented appropriate technical and organisational protection measures, and those measures were applied to the personal data affected by the personal data breach, in particular those that render the personal data unintelligible to any person who is not authorised to access it, such as encryption;

(b) upravljavec je sprejel naknadne ukrepe za zagotovitev, da se veliko tveganje za pravice in svoboščine posameznikov, na katere se nanašajo osebni podatki, iz odstavka 1 verjetno ne bo več udejanjilo;

(b) the controller has taken subsequent measures which ensure that the high risk to the rights and freedoms of data subjects referred to in paragraph 1 is no longer likely to materialise;

(c) to bi zahtevalo nesorazmeren napor. V takšnem primeru se namesto tega objavi javno sporočilo ali izvede podoben ukrep, s katerim so posamezniki, na katere se nanašajo osebni podatki, enako učinkovito obveščeni.

(c) it would involve disproportionate effort. In such a case, there shall instead be a public communication or similar measure whereby the data subjects are informed in an equally effective manner.

4. Če upravljavec posameznika, na katerega se nanašajo osebni podatki, še ni obvestil o kršitvi varstva osebnih podatkov, lahko nadzorni organ to od njega zahteva po preučitvi verjetnosti, da bi kršitev varstva osebnih podatkov povzročila veliko tveganje, ali pa lahko odloči, da je izpolnjen kateri koli od pogojev iz odstavka 3.

4. If the controller has not already communicated the personal data breach to the data subject, the supervisory authority, having considered the likelihood of the personal data breach resulting in a high risk, may require it to do so or may decide that any of the conditions referred to in paragraph 3 are met.

Splošna uredba o varstvu podatkov (SUVP, GDPR)

General Data Protection Regulation (EU GDPR)

The latest consolidated version of the Regulation with corrections by Corrigendum, OJ L 127, 23.5.2018, p. 2 ((EU) 2016/679). Source: EUR-lex.

ISO 27701 Uvodne izjave Smernice in sodna praksa Pustite komentar

ISO 27701

(EN) ISO/IEC 27701, adopted in 2019, added a requirement additional to ISO/IEC 27002, section 16.1.1.

Here is the relevant paragraph to article 34 GDPR:

6.13.1.1 Responsibilities and procedures

Implementation guidance

As part of the overall information security incident management process, the organization should establish responsibilities and procedures for the identification and recording of breaches of PII. Additionally, the organization should establish responsibilities and procedures related to notification to required parties of PII breaches (including the timing of such notifications) and the disclosure to authorities, taking into account the applicable legislation and/or regulation.

(EN) […]

(EN) Sign in
to read the full text

Uvodne izjave

(75) Tveganje za pravice in svoboščine posameznika, ki se razlikuje po verjetnosti in resnosti, je lahko posledica obdelave osebnih podatkov, ki bi lahko povzročila fizično, premoženjsko in ali nepremoženjsko škodo, zlasti: kadar obdelava lahko privede do diskriminacije, kraje ali zlorabe identitete, finančne izgube, okrnitve ugleda, izgube zaupnosti osebnih podatkov, zaščitenih s poklicno molčečnostjo, neodobrene reverzije psevdonimizacije ali katere koli druge znatne gospodarske ali socialne škode; kadar bi bile posameznikom, na katere se nanašajo osebni podatki, lahko odvzete pravice in svoboščine ali bi jim bilo preprečeno izvajanje nadzora nad njihovimi osebnimi podatki; kadar se obdelujejo osebni podatki, ki razkrivajo rasno ali etnično poreklo, politična mnenja, veroizpoved ali filozofsko prepričanje ali članstvo v sindikatu, ter obdelovanje genetskih podatkov ali podatkov v zvezi z zdravjem ali podatkov v zvezi s spolnim življenjem ali kazenskimi obsodbami in prekrški ali s tem povezanimi varnostnimi ukrepi, kadar se vrednotijo osebni vidiki, zlasti analiziranje ali predvidevanje vidikov, ki zadevajo uspešnost pri delu, ekonomski položaj, zdravje, osebni okus ali interese, zanesljivost ali vedenje, lokacijo ali gibanje, da bi se ustvarili ali uporabljali osebni profili, kadar se obdelujejo osebni podatki ranljivih posameznikov, zlasti otrok; ali kadar obdelava vključuje veliko število osebnih podatkov in zadeva veliko število posameznikov, na katere se nanašajo osebni podatki.

(75) The risk to the rights and freedoms of natural persons, of varying likelihood and severity, may result from personal data processing which could lead to physical, material or non-material damage, in particular: where the processing may give rise to discrimination, identity theft or fraud, financial loss, damage to the reputation, loss of confidentiality of personal data protected by professional secrecy, unauthorised reversal of pseudonymisation, or any other significant economic or social disadvantage; where data subjects might be deprived of their rights and freedoms or prevented from exercising control over their personal data; where personal data are processed which reveal racial or ethnic origin, political opinions, religion or philosophical beliefs, trade union membership, and the processing of genetic data, data concerning health or data concerning sex life or criminal convictions and offences or related security measures; where personal aspects are evaluated, in particular analysing or predicting aspects concerning performance at work, economic situation, health, personal preferences or interests, reliability or behaviour, location or movements, in order to create or use personal profiles; where personal data of vulnerable natural persons, in particular of children, are processed; or where processing involves a large amount of personal data and affects a large number of data subjects.

(86) Upravljavec bi moral posameznika, na katerega se nanašajo osebni podatki, brez nepotrebnega odlašanja obvestiti o kršitvi varstva osebnih podatkov, kadar je verjetno, da bi ta kršitev varstva osebnih podatkov lahko povzročila veliko tveganje za pravice in svoboščine posameznika, da bi se ta lahko ustrezno zavaroval. Sporočilo bi moralo vsebovati opis narave kršitve varstva osebnih podatkov in priporočila za zadevnega posameznika za ublažitev morebitnih škodljivih učinkov. Posamezniki, na katere se nanašajo osebni podatki, bi morali prejeti tako sporočilo, kakor hitro je to razumno mogoče in v tesnem sodelovanju z nadzornim organom ter ob upoštevanju smernic, ki jih je podal nadzorni organ ali drugi ustrezni organi, kot so organi za namene preprečevanja, preiskovanja, odkrivanja ali pregona kaznivih dejanj. Potreba po ublažitvi neposrednega tveganja nastanka škode bi na primer terjala takojšnjo sporočilo posameznikom, na katere se nanašajo osebni podatki, potreba po izvajanju ustreznih ukrepov zoper nadaljnje ali podobne kršitve varnosti osebnih podatkov pa bi lahko upravičila daljši rok za sporočilo.

(86) The controller should communicate to the data subject a personal data breach, without undue delay, where that personal data breach is likely to result in a high risk to the rights and freedoms of the natural person in order to allow him or her to take the necessary precautions. The communication should describe the nature of the personal data breach as well as recommendations for the natural person concerned to mitigate potential adverse effects. Such communications to data subjects should be made as soon as reasonably feasible and in close cooperation with the supervisory authority, respecting guidance provided by it or by other relevant authorities such as law-enforcement authorities. For example, the need to mitigate an immediate risk of damage would call for prompt communication with data subjects whereas the need to implement appropriate measures against continuing or similar personal data breaches may justify more time for communication.

(87) Preveriti bi bilo treba, ali so bili izvedeni vsi ustrezni tehnološki zaščitni in organizacijski ukrepi, da bi takoj ugotovili, ali je prišlo do kršitve varstva osebnih podatkov, ter o tem nemudoma obvestili nadzorni organ in posameznika, na katerega se nanašajo osebni podatki. Dejstvo, ali je bilo obvestilo poslano nemudoma, bi bilo treba ugotoviti ob upoštevanju zlasti narave in teže kršitve varstva osebnih podatkov ter njenih posledic in škodljivih učinkov za posameznika, na katerega se nanašajo osebni podatki. Na podlagi takšnega obvestila lahko nadzorni organ ukrepa v skladu s svojimi nalogami in pristojnostmi, določenimi v tej uredbi.

(87) It should be ascertained whether all appropriate technological protection and organisational measures have been implemented to establish immediately whether a personal data breach has taken place and to inform promptly the supervisory authority and the data subject. The fact that the notification was made without undue delay should be established taking into account in particular the nature and gravity of the personal data breach and its consequences and adverse effects for the data subject. Such notification may result in an intervention of the supervisory authority in accordance with its tasks and powers laid down in this Regulation.

(88) Pri določanju podrobnih pravil o obliki zapisa in postopkih, ki se uporabljajo za obvestilo o kršitvi varstva osebnih podatkov, bi bilo treba ustrezno upoštevati okoliščine kršitve, vključno s tem, ali so bili osebni podatki zaščiteni z ustreznimi tehničnimi zaščitnimi ukrepi, ki učinkovito zmanjšujejo verjetnost zlorabe identitete ali drugih oblik zlorabe. Poleg tega bi bilo treba pri takih pravilih in postopkih upoštevati zakoniti interes organov kazenskega pregona, kadar bi zgodnje razkritje lahko po nepotrebnem oviralo preiskavo okoliščin kršitve varstva osebnih podatkov.

(88) In setting detailed rules concerning the format and procedures applicable to the notification of personal data breaches, due consideration should be given to the circumstances of that breach, including whether or not personal data had been protected by appropriate technical protection measures, effectively limiting the likelihood of identity fraud or other forms of misuse. Moreover, such rules and procedures should take into account the legitimate interests of law-enforcement authorities where early disclosure could unnecessarily hamper the investigation of the circumstances of a personal data breach.

Smernice in sodna praksa

(EN)