The Council of Europe recommended, in 1973, that “inaccurate information” should be corrected in the context of data compiled in electronic data banks (Resolution on the Protection of the Privacy of Individuals vis-a-vis Electronic Data Banks in the Private Sector). So, it is not surprising that the European Union 2016 General Data Protection Regulation provides for a “right to rectification”. The surprise comes from the absence of guidance regarding the rights and responsibilities related to the exercise of that right.

Data Subject Request Letter Sample

Concern: Request to rectify inaccurate personal data

Dear Madam, Dear Sir,

You have data concerning me that are inaccurate…

Data Subject Request Letter Sample

Concern: Request to rectify incomplete personal data

Dear Madam, Dear Sir,

You have data concerning me that are incomplete…

ISO/IEC 27701, adopted in 2019, added additional ISO/IEC 27002 guidance for PII controllers.

Here is the relevant paragraph to article 16 GDPR:

7.3.6 Access, correction and/or erasure

Control

The organization should implement policies, procedures and/or mechanisms to meet their obligations to PII principals to access, correct and/or erase their PII.

Implementation guidance

The organization should implement policies, procedures and/or mechanisms for enabling PII principals to obtain access to, correct and erase of their PII, if requested and without undue delay.